Privacy Policy

Introduction

This Privacy Policy ("Policy") applies to your use of the www.thinklab-ai.com website and all related services, including, without limitation, any features, content, other websites, or applications offered from time to time by ThinkLab, Lda. ("ThinkLab", "we", "us", "our", etc.) in connection therewith (collectively "Services"). By using the Services in any manner, you agree to be bound by this Policy and ThinkLab's Terms & Conditions ("Terms"). This Policy is part of, and is incorporated into, the Terms.

We will uphold the privacy of our users by fighting against ads, trackers, and other impingements on privacy. We will never profit by monetizing your data but instead seek to fulfill our company mission by delivering a great product and service.

Our commitment to privacy and data protection is reflected in this Policy which describes how we collect and process "personal information" that identifies you, like your name or email address. Any other information besides this is "non-personal information". If we store personal information with non-personal information, we will consider that combination to be personal information.

Third-party services that we integrate with the Services are governed under their own respective privacy policies.

Information Gathering

We collect information about you when you directly provide it to us. We collect your name and contact information, including your email address, as part of the creation of your account. If you make a purchase through the Services, we collect credit card numbers, financial account information and other payment details. We collect and retain the photos, documents, or other files you send to us in connection with delivering the Services, including via upload, email, or chat.

We collect information about you automatically through our products and services. When you visit our websites, our web servers log your Internet Protocol (IP) address and information about your device, including device identifiers, device type, operating system, browser, and other software including type, version, language, settings, and configuration.

We collect information about you when someone else tells us such information. We may collect information about you from third-party applications and services, including without limitation social networks or other services you choose to connect or interact with through the Services.

Information Use

We use each category of personal information about you:

  • to provide you with the Services;
  • to improve and develop the Services;
  • to communicate with you; and
  • to provide customer support.

Information Sharing

We share information about you when:

  • We have asked & received your consent to share it.
  • As needed, including to third-party service providers, to process or provide Services or products for or to you, but only if those entities agree to provide at least the same level of privacy protection as this Policy.
  • To comply with laws or to respond to lawful requests and legal process, provided that we will notify you unless we are legally prohibited from doing so.
  • We reasonably believe it is necessary to prevent harm to the rights, property, or safety of you or others.
  • We undergo a corporate restructuring or change in our organizational structure or status.

Information Protection

We implement physical, business, and technical security measures to safeguard your personal information. In the event of a security breach, we will notify you so that you can take appropriate protective steps. We only keep your personal information for as long as is needed to do what we collected it for. After that, we destroy it unless required by law to maintain it.

EEA, UK, Swiss, and California Users

The following rights are granted under the European General Data Protection Regulation ("GDPR") and California Consumer Privacy Act ("CCPA"), and ThinkLab applies these rights to all users of our products, regardless of location: (i) the right to know what personal information we collect from you; (ii) the right to know if your personal information is being shared and to whom; (iii) the right to access your personal information; and (iv) the right to exercise your privacy rights without being discriminated against.

Under the GDPR, EEA, UK, and Swiss users have additional rights, including: (i) the right to request correction or erasure of personal information; (ii) the right to object to processing your personal information; (iii) the right to transfer or receive a copy of the personal information in a usable and portable format; and (iv) the rights to withdraw your consent to processing.

California Users: Under the CCPA, California residents have additional rights, including: (i) the right to request personal information to be deleted; (ii) the right to opt-out of the sale of personal information; and (iii) the right to designate an authorized agent to make requests on your behalf.

Contact Us

To exercise your rights or if you have any questions or concerns, please contact us at think.lab.business@gmail.com and we will try to address or resolve it. If we cannot, you have the right to lodge a complaint with your local data protection authority.

Changes to Privacy Policy

We may need to change this Policy and our notices from time to time. Any updates will be posted on this page.

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